Last Updated: August 26, 2026

At HomeVira, operated by Homevira LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit homevira.com, place an order, create an account, or contact us.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal and Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Order and Transaction Information

  • Products purchased or viewed
  • Order details
  • Transaction information
  • Returns, refunds, or exchanges
  • Payment method and payment confirmation

We do not directly store complete credit or debit card information when payment is processed through our third-party payment providers.

Account Information

If you create an account, we may collect information such as your username, password, and account preferences.

Communications

When you contact us through email, contact forms, Messenger, or other customer-support channels, we may collect the information you provide in your communication.

Device and Usage Information

We may automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website interactions
  • Date and time of visits
  • Referring website

We may use cookies and similar technologies to operate and improve our website.

2. How We Collect Information

We may collect information:

  • Directly from you when you place an order, create an account, complete a form, or contact us.
  • Automatically when you browse or interact with our website.
  • Through cookies and similar technologies.
  • From payment processors, shipping providers, analytics services, and other service providers that assist us in operating our business.
  • From other third parties where permitted by applicable law.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Process returns, refunds, and exchanges.
  • Provide customer support.
  • Communicate with you about your orders.
  • Maintain and manage customer accounts.
  • Improve our website, products, and services.
  • Understand how customers use our website.
  • Detect and prevent fraud, abuse, and unauthorized activity.
  • Send promotional communications where permitted by law and where you have provided appropriate consent.
  • Comply with legal obligations and respond to lawful requests from authorities.

4. Cookies and Similar Technologies

HomeVira may use cookies and similar technologies to help our website function properly, remember preferences, understand website usage, and improve the customer experience.

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Payment Information

Payments may be processed through third-party payment providers.

When you make a purchase, payment information may be provided directly to the applicable payment processor. These providers process payment information according to their own privacy policies and security practices.

HomeVira does not intentionally store complete payment card numbers on its website.

6. How We Share Information

We may share personal information when reasonably necessary to operate our business, including with:

  • Payment processors and financial service providers.
  • Shipping and delivery companies.
  • Website hosting and technology providers.
  • Customer support providers.
  • Analytics and website performance providers.
  • Marketing and advertising service providers, where applicable.
  • Service providers that help us operate, maintain, and secure our website.
  • Government authorities or legal professionals when required by law.
  • Third parties when necessary to protect our rights, customers, website, or business.

We do not sell your personal information for money.

7. Social Media and Messenger

Our website may provide links or communication features for third-party platforms such as Facebook and Messenger.

If you choose to interact with us through these platforms, the information you provide may also be processed by the applicable platform according to its own privacy policy.

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing transactions.
  • Providing our services.
  • Maintaining business and customer records.
  • Resolving disputes.
  • Preventing fraud.
  • Complying with legal and regulatory obligations.
  • Enforcing our agreements and policies.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of certain personal information.
  • Requesting information about how your personal information is used.
  • Opting out of certain marketing communications.
  • Exercising other rights available under applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Even if you opt out of promotional communications, we may still contact you regarding your orders, transactions, account, or other necessary service-related matters.

13. Children’s Privacy

Our website is not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. International Data Transfers

Our service providers may process or store personal information in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact us:

Homevira LLC
17470 N Pacesetter Way
Scottsdale, Maricopa, AZ 85255, USA

Email: support@homevira.com
Phone: +1 (534) 230-0256

Website: homevira.com