Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible:

  • Item must be unused and in original condition
  • Item must be in its original packaging

Non-Returnable Items

  • Used or damaged items (not due to our error)
  • Items returned after 30 days

Return Process

To initiate a return, contact us at:
support@homevira.com

Please include:

  • Your order number
  • Reason for return
  • Photos (if item is damaged or incorrect)

Refunds

Once we receive and inspect your return:

  • Approved refunds will be processed within 5–10 business days
  • Refund will be issued to your original payment method

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.